Great location especially for families. Close to a tube stop, near Hyde Park and Princess Diana Playground. Neighborhood was very safe with many good restaurant options within a short walk. There are also a few small grocery stores nearby for extra snacks etc. Neighborhood was great—-close to Hyde park but in a more residential than some other tourist areas. Hotel breakfast was good as well. Staff was friendly and very helpful. Would stay here again.
Patricia
April 2023
Location, staff were very nice, all very accommodating and helpful. Hotel didn’t feel busy and yet there were lots of different people on reception but all were really nice. Breakfast staff also very lovely. Room was clean had what we needed.
Francesca
December 2021
Excellent pastries from the Aubaine restaurant. Beautifully located right next to the Central as well as District and Circle tube lines (Queensway and Bayswater Station.) The area has many and varied good restaurants just down the Queensway High Street. The entrance to Kensington Park and Palace Gardens is across the road and great for a summer afternoon stroll. Staff were always friendly and accommodating of requests.
Maxine
August 2022
Perfect location, had a nice view over Hyde Park. Many nice restaurants just around the corner. Very easy to use public transportation, both bus station and two underground stations within few meters.
Gsunna
May 2023
I was able to call and speak to reception to query about bag drop off and check in time changes. The check in was smooth and quick, staff are polite and helpful. I got there by tube from the airport and it is so close to Bayswater and Queensway station which are 2 major lines that get you wherever you need with few changes. The location is excellent for walking and exploring and you have great restaurants in the area and the entrance to Kensington gardens just across the road. The bathroom is small but clean and modern with great water pressure and temperature. Air conditioning in the room works well. Beds and pillows are superbly comfy. Iron and ironing board available in room.
Maxine
August 2022
Lovely clean room. Upgraded to Dome Suite. Great freestanding bath. All spotlessly clean. Breakfast - a good choice of food /drinks. Friendly staff.
Lisa
July 2023
The room was of a reasonable size although the en-suite was a little compact. Cleanliness of the room was good but their were parts that really had not been dusted for months. The two lights at the side of the bed were very very very dusty. The table basis had not been dusted prior to our arrival. The rest of the room was ok. The location of the hotel was one of the reasons we chose it. It is so close to the underground less than 1 minute walking distance, and only 20 mins if that from the West End. Breakfast was really very good. The choice for the price was fair. The staff were friendly although their organisational skills could be better. On main reception a special thank you to Trainee Receptionist Boris from Bulgaria. He was new to the Hotel and was really helpful and so attentive. Please make the management aware.
Ian
August 2021
A beautiful hotel in a great location, the rooms were quiet despite being on a main road and the restaurant staff were very friendly. Lovely breakfast.
David
June 2022
Location was good. In front of a park and a lot to do. It is not super close to the main places, which makes it nicer since it is a little far from the crowds. They let us drop off our luggage and even check in before the scheduled time, which is unbelievable coming from the US where this never happens, we were super happy and pleased by this!!!
Raquel
June 2023
Lovely staff, so friendly and helpful, great location just across from Hyde Park and around the corner to some great restaurants. Ice cold air con which I love even in the winter as it helps me sleep - I get very hot as I drop off and the busy road outside was too noisy to have the window open. Great wifi ( 4G in the capitol is really rubbish, to many people using it ). Great bed, Nespresso machine and powerful shower. The room also had a desk, fundamental when working away from home. I'm generally working when in hotels.
Jonty
February 2022
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